Terms of Sale
Unomi, Inc. (doing business as Wellnicity)
Last Modified: February 14, 2019
Wellnicity provides the world's leading online service for achieving wellness through managed testing, clinical expertise and nutraceutical recommendations. The terms of our sale of products and services to you is important to us, as embodied in these Terms of Sale.
Wellnicity Standard Return Policy
This policy only applies if you directly purchased test kits or supplements through Wellnicity. If purchased elsewhere, please contact the original place of purchase for the applicable Terms of Sale.
Returning Test Kits
§ If your test kit order has not shipped, you are eligible for a 100% refund.
- If you’ve purchased a test kit from us and would like to return your order, simply do so within 30 days. The test kit must be sealed and none of its contents used. Please include a note with your name, contact information, and reason for return in the box. You are responsible for the cost of return shipping. Once the test kit is received by Wellnicity and in its original “sealed” packaging and the contents of the test kits are confirmed not to have been used, a refund will be made to the original form of payment within 5-7 business days.
- Test kit orders over 30 days old are not eligible for a refund.
Returning Supplement Packs
- If your Supplement Pack has not been processed or shipped, you are eligible for a 100% refund.
- Supplement Packs are non-refundable once processed and shipped since our Supplement Packs are customized and built specifically for you.